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Quality Engineering · Process and governance

A phased QA maturity roadmap for a UK organisation

A UK organisation had no defined test process, metrics, automation or QA governance. We assessed its teams, defined a maturity model and delivered a three-phase roadmap, with an automation framework and governance model to keep quality under control.

CLIENT

Organisation in the UK

SERVICE

QA advisory on process and governance

ROADMAP

3 phases, from 3 months to year 3

DELIVERED

Automation framework, governance and audit model

3 months

To establish the QA foundation (phase 1)

3 phases

Establish, improve, then optimise

Automated

Regression testing on a robust automation framework

The challenge

No process, metrics, automation or governance

Business units tested in silos with repeated cycles. There was no defined test process or metrics, no test automation and no QA governance or TCoE, and the organisation needed to reduce cost.

Our approach

01 Assess

Analysed and assessed teams and product owners in detail.

02 Define the model

Chose the maturity model to adopt and defined standard test artefacts.

03 Automate

Implemented and customised a robust automation framework for regression testing.

04 Establish a TCoE

Identified and set up a core TCoE team.

05 Govern

Introduced a QA governance and audit model for continuous monitoring and control of quality.

The outcome

Delivered with

Test automation framework for regression testing · QA governance and audit model

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