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Digital Engineering · Digital health

Faster, predictable releases for a digital health platform

A digital health company wanted to bring new features to its customers faster. We assessed its change and release process, then restructured delivery into focused squads with standard quality gates.

CLIENT

Digital health company

SERVICE

Delivery assessment, release management and QA

TEAMS

5 squads, central PMO and QA

CADENCE

Go-live every 3 months

5,000+

Change requests in the backlog

100+

Requirements delivered per release

Quarterly

Go-lives after the assessment

The challenge

A growing backlog slowing every go-live

More than 5,000 change requests and over 100 requirements per release were holding back new features. The client asked us to assess its change and development process and plan quicker, regular releases with quality checked before each one.

Our approach

01 Assess

Reviewed the backlog and the release process end to end.

02 Restructure

Formed 3 squads for change requests and 2 squads for regular releases.

03 Govern

Set up a central PMO to control releases in sprints.

04 Assure

Added a central QA team with standard quality gates before every release, plus post-go-live support.

The outcome

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